Privacy policy of cobey.ai

Welcome to cobey.ai's privacy policy. This policy helps you understand what data we collect, why we collect it and what rights you have in this regard.

Provider and responsible party
Cobey Ai GmbH
Sagenstrasse 43
9492 Eschen
Liechtenstein
HR: FL-0002742070-3

Provider's email address: info@cobey.ai
Type of data we collect
The Owner does not provide a list of Personal Data collected. Complete details on each type of Personal Data processed are provided in the dedicated sections of this privacy policy or, selectively, by means of explanation texts displayed prior to the Data collection.Personal Data may be freely provided by the User or, in case of Usage Data, collected automatically when using this Website.

Contact data

When users choose to contact us directly (for example, via contact form, email, or telephone), we may collect and store the following personal information voluntarily provided by the user:
  • Name
  • Email address
  • Telephone number
  • Company name

This information is processed solely for the purpose of responding to the inquiry, establishing and maintaining communication with the user, and – where applicable – preparing or performing a contractual relationship. The data will not be used for marketing purposes without the user’s explicit consent.

Retention of contact data

Contact Data will be retained only for as long as necessary to fulfill the purposes for which it was collected. If the inquiry does not result in a contractual relationship, the data will be deleted after the matter has been fully resolved, unless statutory retention obligations require longer storage.

Unless otherwise specified, all Data requested by this Website is mandatory. Failure to provide such Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Personal Data is mandatory, Users are free not to provide such Data without consequences to the availability or functioning of the Service.

Users who are unsure about which Personal Data is mandatory may contact the Owner. Any use of cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the service requested by the user, in addition to any other purposes described in this document and in the Cookie Policy.Users are responsible for any third-party personal data obtained, published, or shared through this Website.
Type and location of data processing

Processing methods

The Owner processes Users' personal data properly and takes appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction.
Data processing is carried out using computers or IT-based systems, following organizational procedures and practices specifically tailored to the purposes specified.

In addition to the Owner, this Website may be operated by other persons, either internal to the Website (human resources, sales, marketing, legal, system administration) or external to the Website (such as third-party technical service providers, mail carriers, hosting providers, IT companies, or communications agencies), appointed as Data Processors where necessary by the Owner. An up-to-date list of these parties may be requested from the Owner at any time.

Location

The data is processed at the Owner's headquarters in Liechtenstein and on servers located in Germany and other member states of the European Union. These processing locations ensure that data remains within the European Economic Area (EEA) and is therefore subject to European data protection standards.

Depending on the User's location, data transfers may involve the transfer of the User's Data to a country other than their own, but always within the framework of applicable data protection law.

To learn more about the location of the transferred Data, Users may consult the section containing detailed information on the processing of personal data.

Storage period

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as required to fulfill the purposes for which it was collected and may be retained for longer periods to comply with a legal obligation or based on the User's consent.
Cookie Policy
This website uses trackers. Further information can be found in the Cookie Policy.
Further information for users in the European Union

Legal basis for processing

The provider may only process personal data of users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • Data collection is necessary for the performance of a contract with the User and/or for taking steps related to this contract at their own request;
  • Processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner;
  • Processing is necessary to protect the legitimate interests of the Owner or a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a statutory or contractual obligation or a prerequisite for entering into a contract.

Further information on storage duration

Unless otherwise specified in this document, personal data will be processed and stored for as long as required for the purposes for which it was collected, and may be retained for longer periods to comply with a legal obligation or based on the user's consent.
Therefore:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been fully fulfilled.
  • Personal Data collected to pursue the Owner's legitimate interests will be retained for as long as necessary to fulfill those purposes. Users may obtain more information about the Owner's legitimate interests in the relevant sections of this document or by contacting the Owner.

Furthermore, the Owner is permitted to store personal data for a longer period if the User has consented to such processing, as long as the consent is not withdrawn. Furthermore, the Owner may be obliged to retain personal data for a longer period if required to fulfill a legal obligation or upon order of an authority.

After the retention period, personal data will be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be asserted after the retention period has expired.

Users’ rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights with respect to their data processed by the Owner.
To the extent permitted by law, Users have the right to:

  • Revoke consent at any time. If the User has previously consented to the processing of personal data, they can revoke their consent at any time.
  • Object to the processing of their data. The User has the right to object to the processing of their data if the processing is based on a legal basis other than consent.
  • Receive information about their data. The User has the right to know whether the Data is being processed by the Provider, to be informed about certain aspects of the processing, and to receive a copy of the data.
  • Review and have it corrected. The User has the right to review the accuracy of their Data and to request its updating or correction.
  • Request restriction of processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Provider will not process the Data for any purpose other than storage.
  • Request erasure or other removal of personal Data. Users have the right to request the Provider to erase their Data.
  • Receive their Data and have it transferred to another controller. The user has the right to receive his or her data in a structured, common, and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
  • Locate a complaint. Users have the right to lodge a complaint with the competent supervisory authority.

Users also have the right to obtain information about the legal basis for the transfer of Data abroad or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as about the security measures taken by the Owner to protect their Data.

Details on the right to object to processing

If personal data is processed in the public interest, in the exercise of an official authority vested in the Owner, or to protect the legitimate interests of the Owner, the User may object to such processing by providing a justification related to his or her particular situation.


Users are informed that they can object to the processing of personal data for direct marketing purposes at any time and free of charge and without providing any reason. If the User objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the Owner processes personal data for direct marketing purposes by checking the relevant sections of this document.

How to exercise the rights

Any requests to exercise User rights can be directed to the Owner using the contact details provided in this document. These requests are free of charge and will be answered by the Owner as soon as possible, and at the latest within one month, providing Users with the information required by law.

Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient to whom the Personal Data has been disclosed, in case of such request.

Further information for users in Switzerland
This section applies to users in Switzerland and supersedes any other potentially different or conflicting information in the Privacy Policy for such users.
Further details on the categories of data processed, the purposes of the processing, the categories of recipients of the personal data, if any, the retention period, and other information about personal data can be found in the "Detailed Information on the Processing of Personal Data" section of this document.

The rights of users under the Swiss Federal Act on Data Protection

Users may exercise certain rights regarding their data, within the limits of the law, including the following:

  • Right to access personal data;
  • the right to object to the processing of their personal data (which also allows users to request the restriction of processing of personal data, the erasure or destruction of personal data, and the prohibition of the disclosure of certain personal data to third parties);
  • the right to receive their personal data and to transmit them to another controller (data portability);
  • the right to request the rectification of inaccurate personal data.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner using the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as soon as possible, providing Users with the information required by law.
Further information about the collection and processing of data

Legal measures

The User's personal data may be processed by the Owner for legal purposes in court or in the preparation for legal proceedings arising from improper use of this Website or the related services.
The User declares that he or she is aware that the Owner may be required to disclose personal data by public authorities.

Further information about the user's personal data

In addition to the information contained in this privacy policy, this Website may provide the User with additional contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP address) for this purpose.

Information not contained in this privacy policy

Further information about the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Changes to this privacy policy

The Provider reserves the right to make changes to this privacy policy at any time by notifying Users on this page and possibly within this website and/or – as far as technically and legally feasible – by sending a notice via contact information available to the Provider. Users are therefore advised to visit this page regularly and, in particular, to check the date of the last modification indicated at the bottom of the page.

If changes affect data usage based on the User's consent, the Provider will obtain a new consent, if necessary.
Definitions and legal notices

Personal Data (or Data)

Any information that, directly or in combination with other information, is or can be used to identify a natural person.

Usage Data

Information that this Website (or third-party services employed by this Website) automatically collects, such as: the IP addresses or domain names of the computers utilized by Users who use this Website, the URI (Uniform Resource Identifier) ​​addresses, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful outcome, error, etc.), the country of origin, the features of the browser and operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and details about the path followed within the Application with special reference to the sequence of pages visited, as well as other information about the device operating system and/or the User's IT environment.

User

The individual using this website, who, unless otherwise specified, is the data subject.

Data Subject

The natural person to whom the personal data refers.

Processor (or Processor)

The natural or legal person, public authority, agency, or other body which processes personal data on behalf of the Controller, as described in this Privacy Policy.

Controller (or Provider, sometimes also Owner)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of this website. Unless otherwise specified, the Controller is the natural or legal person through whom this website is offered.

This website (or this application)

The hardware or software tool used to collect and process the User's personal data.

Service

The service provided by this website, as described in the applicable terms and conditions (if available) and on this website/application.

European Union (or EU)

Unless otherwise stated, all references in this document to the European Union refer to all current member states of the European Union and the European Economic Area (EEA).

Legal Notice

This privacy policy has been drafted based on the provisions of various laws.

This privacy policy applies exclusively to this website, unless otherwise stated herein.
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